Vonage Unified Communications


  • Updated:
  • Published: 06/15/2020
  • Installations: 28
  • Version: 1
  • Description
    Take advantage from integration with Vonage telephony to implement scenarios needed for your business:

    Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
    Automatic call card with client details to save time on searching of information prior to responding to a call;
    Saved call record with direct playback inside CRM slider;
    Call tracking support within Bitrix24 Sales Intelligence;
    Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

    No  more missed calls! Get all the advantages offered by Vonage telephony  and Bitrix24! Your sale managers won't have to guess what clients are  calling; now they are able to individually welcome them, access a  complete communication history and concentrate on selling instead of  data collecting.

    https://www.vonage.com/unified-communications/pricing/?icmp=mainnav_pricing_unifiedcommunications
  • Versions

    Version 1
    No more missed calls! Get all the advantages offered by Vonage telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

  • Support
  • Install

    Complete standard installation from Bitrix24 Marketplace and proceed with the following steps:

    • For Bitrix24 administrator:

      1. Authorize application with your Vonage account.

      2. Enter the telephone number you will make calls through.

      3. Configure settings for inbound and outbound calls.

      4. Select Vonage as your telephony provider.

    • For all users who want to process calls in Bitrix24:

      1. Authorize application with your Vonage account.

7,000,000+
organizations
are already using Bitrix24